[last updated May 2019]
More than Enough Limited, CN 09680085
UK registered office - 21 Navigation Business Village, Navigation Way, Ashton-On-Ribble, Preston, Lancashire, United Kingdom, PR2 2YP
The ‘I Am Enough’ program available through our website www.iamenough.com (‘Program’) is made available by More than Enough Limited.
When you read words ‘Marisa Peer’, ‘us’, ‘our’ or ‘we’, it means More than Enough Limited, CN 09680085, its subsidiaries, affiliates, officers, employees, agents, partners, licensors, successors and assigns, and the words ‘you’, ‘client’ or ‘your’ means you, the user of our Program.
These terms and conditions, together with our general terms and conditions, disclaimers and other policies or legal notices displayed on our website (‘terms’) form the basis of your use of the Program and are the legal agreement between us. By using the Program, you agree to be bound by our terms, so please read them carefully before making enquiries about or purchasing our Program.
We regularly update our terms and new terms take effect from the date they are displayed on our website, so please check the terms regularly for updates.
If you do not agree with our terms, please do not use our Program.
1.0 What is included in the Program?
1.1 There are 8 modules in the Program as detailed on the website, although we reserve the right to update or vary the program content at our discretion.
1.2 Access to the modules is via online access to a PC, tablet or phone.
1.3 There are 2 subscription levels:
a) The standard I Am Enough Program includes:
i) Access to the 8 module online Program; and
ii) Access to the exclusive members only Facebook community.
b) The Platinum I Am Enough Program (not currently available to purchase) includes:
i) Access to the 8 module online Program;
ii) Access to the exclusive members only Facebook community; and
iii) Access to the fortnightly live online question and answer sessions with Marisa Peer.
2.0 Your Responsibilities
2.1 You are responsible for conducting your own due diligence to ensure the program offered is suitable for your circumstances prior to purchasing the Program.
2.2 Once you have purchased the Program, you are responsible for your participation. We will not provide a refund if you choose:
a) Not to complete all (or any) parts of the program;
b) Not to participate in the Facebook group; or
c) Not to participate in the Question and Answer sessions (if you are a platinum member).
2.3 You are responsible for your on-going health and wellbeing.
2.4 When participating in either the Facebook Group or the question and answer sessions (if applicable) you agree to be bound by our Social Media Rules of Engagement (‘Social Media Rules’).
2.5 It is important that you read and understand the Social Media Rules. If you break the rules, we reserve the right to exclude you from the Facebook group or the Question and Answer sessions.
2.6 If we elect to exclude you from the Facebook Group or question and answer sessions (if applicable) we will also terminate your membership to the Program. You will not be entitled to any refund in these circumstances and you will no longer have access to the Program online materials.
3.0 Our Responsibilities
3.1 We will make the Program content available to you via password protected, online access. You will not be able to download the Program content. If you discontinue your membership to the Program, you will no longer be able to access the Program content.
3.2 We will send you a request to join the closed Facebook Group affiliated with the Program. It is your responsibility to then join the Group.
3.3 If you are a platinum member, we will provide an invitation link to the question and answer online sessions. Marisa Peer will be available for the online questions and answer sessions and you will be able to ask reasonable questions, related to the Program material. The number of questions covered in each session will be dependent on the time available and the complexity of the questions. We make no warranty we will be able to answer all questions in each session. If Marisa Peer is unavailable for any reason, we reserve the right to have a special guest or another expert as the chair for the question and answer session. if this is necessary, we will give you as much advance notice as possible.
4.0 Your Relationship to Us
4.1 Your relationship with us is a contractual one based on this agreement. We provide a service which you pay to use. We do not provide personal therapy as part of the Program.
5.1 Payments can be made by credit/debit card through our secure payment system Stripe.
5.2 You will have two options at the checkout for your purchase of the Program. You may pay the up-front amount for the one year course, which will give you access to the standard or platinum Program (as selected) for one year, or you can elect to pay an amount per month over three months, for either the standard or Platinum Program (as selected).
5.3 If you elect to pay monthly:
a) The monthly fee is payable monthly in advance by online recurring card payment.
b) Even though you elect to pay monthly, you are still signing up for a 12 month plan. The monthly fee will be debited by online recurring card payment every month for 3 months and the subscription will then continue for successive 12 month periods until terminated by you.
c) If you wish to cancel your subscription, please provide us with 7 days notice prior to the next 12 month anniversary to ensure we can cancel the online recurring card payment in time. As an example of how this works, if you cancel your membership 2 months into the program, the monthly recurring card payments will continue until 3 payments have been made and will then stop. If you cancel your membership 13 months after you started, you would have paid the first 12 month membership in full and started on the second 12 month membership. Your payments would continue until 6 payments had been made and then stop.
d) The current monthly fees are:
i) Standard I am Enough - $397 per month
ii) Platinum I am Enough - $99 per month.
We reserve the right to increase these amounts at the beginning of a new 12 subscription, so please check on our website prior to your new subscription starting to make sure you are still happy with the price.
5.4 These are our payment terms:
a) You agree to keep your payment details up to date and notify us of any changes as soon as possible.
b) You will be required to enter into an online recurring card payment agreement with our nominated secure payment system which may include the power to re-submit failed payments and on-charge any fees we incur as a result of your failed payment.
c) You agree to pay any applicable surcharge on payments made by credit card.
5.5 If you elect to pay the upfront yearly amount:
a) You will be charged once each year and at the end of the year your subscription will automatically renew and your credit card will be charged again unless you have cancelled your subscription.
b) If you wish to cancel your subscription near the end of a year, please provide us with 7 days notice prior to the next billing cycle to ensure we can cancel the direct debit in time.
c) The current upfront amounts are $997 per year for the Standard I am Enough Program and $999 per year for the Platinum I am Enough Program. If, after the 30 day money back period has expired, you wish to cancel your subscription, there is no refund on the yearly amount.
5.6 For all payments, interest will be charged on any overdue payment, accruing daily from the date when payment becomes due, until the date of payment, at a rate of 8% per annum (compounding monthly).
5.7 For all payments, if you have a payment that is overdue by more than 30 days, we may suspend or terminate (at our option) your membership in the Program and you will no longer have access to the online resources, Facebook group and question and answer sessions (if applicable).
5.8 Unless otherwise stated, all amounts shown on our website are is US dollars. The currency and amount will be displayed before you make your payment.
5.10 Please send any cancellation requests or support questions to email@example.com.
6.0 Refund Policy
6.1 We want you to be satisfied with your purchase. If, within 10 days of the date you make payment for the Program, you decide the Program is not for you, you may request a full refund of your money be emailing us a request at firstname.lastname@example.org. We will then arrange a refund of your money (back to the same account from which it was drawn) within 30 days.
6.2 It is important that you contact us within the 10 day period. For example, if you pay for the Program on 6 May, you must contact us on or before 16 May to be eligible for the money back guarantee.
6.3 If you do not contact us within the 10 day money back guarantee, there are no refunds available for the amount(s) you have paid for the Program. This is reasonable due to the online nature and accessibility of all materials in the Program. We have made available all resources for you and it is up to you to make use of the resources.
7.0 Intellectual Property
7.1 We own all copyright in the materials provided as part of the Program including trading names, intellectual property, videos and sound recordings, text, photographic images or any other content or material displayed or provided in the Program, on our website or during the question and answer sessions (‘our material’).
7.2 We grant you a limited time, non-exclusive license to use the Program for your personal use while you are a paid member of the Program.
7.3 You do not have ownership rights to any materials we provide for your use.
7.4 You agree not to infringe, or allow others to infringe, upon our intellectual property rights by copying, reproducing, distributing, altering or changing our material in any way without our express written permission.
7.5 You also agree not to share your online access with others. Your membership is exclusive to you and is non-transferable.
a) Facebook group; or
b) Question and answer sessions.
As will all social media activity you take part in, please be careful with the information you share. If possible, please do not share information in the above activities which personally identifies you eg never post your address or phone number.
8.3 By participating in any webinar we provide, you consent to us videoing, photographing or otherwise recording the webinar and authorise us to use any image, likeness or recording of you in any manner without reference or payment to you. If you do not wish your image to be recorded, please advise us at the start of every webinar you attend.
8.4 The lawful ground we rely on to process your personal information in this manner is our legitimate business interests to be able to provide the service you have requested and our legitimate business interest of promoting our business.
9.0 Warning and Disclaimers
9.1 Our program is for educational purposes only. Use of our Program does not replace medical attention. If you suspect or know that your condition requires medical attention or psychotherapy care (eg a physiatrist), you must immediately seek help from a medical professional.
9.2 You warrant to us that, to the best of your knowledge, you suffer from no medical or physical condition or disability (‘impairment’) that will or might increase the normal risks associated with participation in the Program. Alternatively, if you do have an impairment, you warrant that your doctor has approved your participation. If you suffer from epilepsy, you should consult your doctor for advice prior to using this Program.
9.3 It is important that you listen to the pre-recorded sessions in an environment where you can safely relax. For example, you must not listen to the recordings while driving a car or operating machinery.
9.4 You acknowledge that participation in this type of education involves a degree of risk of personal injury, including a small risk of emotional upset or at the extreme, serious injury or death, and agree to take responsibility for your health and well-being in relation to the Program.
9.5 We make no warranty about the suitability of the Program to your particular circumstances. The Program is of a general nature only and use of the Program is entirely at your risk. Our website and this Program are provided on an “as is, where is” basis.
9.6 We make no warranty that you will have any success of obtain your desired outcome or goal by using the Program or that the Program will be beneficial to you. Every participant comes to the Program from a different starting point and with their own beliefs.
9.7 You understand that we are relying on your warranty, understanding of this disclaimer and acknowledgements.
10.0 Limitation of liability and release
10.1 In the event of any breach of warranty implied by law in relation to the Program, you agree that our total liability will be limited to providing you £100.00 (one hundred pounds sterling).
10.2 You release us from all liability for any loss, damage, injury or expense suffered by you in connection with the Program, subject to the extent that loss or damage is caused by or contributed to by our negligence.
10.3 You forever release and discharge us from all and any responsibility or liability for any losses, claims or demands that may directly or indirectly occur in relation to the Program.
10.4 You indemnify and hold us harmless against any losses financial or otherwise, or unrealising of expectations and for any losses consequential or inconsequential of any kind, that you may incur in relation to the Program.
10.5 You indemnify and hold RTT harmless against any liability for personal injury, or property damage suffered by you or any third party because of your or a third party’s deliberate, careless or negligent act or omission in relation to the Program.
10.6 Without limiting the application of any law including consumer laws in the jurisdiction where the Program is provided, you expressly agree that this release, limitation of liability and indemnity is intended to be as broad and inclusive as is permitted by law.
11.0 Links to Third Party Sites
11.1 We may provide link to third party sites. You acknowledge and agree that we are not responsible for third party links and do not endorse or take responsibility for their content.
12.0 General Terms
12.1 Availability- We make no warranty that our website or the Program will always be available. We rely on third party providers for items such as hosting and there may be periods where our site is inaccessible. We also make no guarantee that our website or the Program content will always be error free. We will not be liable for any periods that the website is not functioning or is malfunctioning. We will also not be responsible for any errors in the program.
12.2 Waiver - Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
12.3 Survival - Any provision in these terms which by its intent or terms is meant to survive the termination of these terms will do so.
12.4 Severability - If any court or competent authority finds that any provision (or part) of these terms is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deleted, and the validity and enforceability of the other provisions of these terms will not be affected.
12.5 Relationship - Unless specifically provided by the parties, nothing in these terms creates any employment relationship, partnership or joint venture between the parties, or means that one party becomes the agent of the other party, nor do these terms authorise any party to enter into any commitments for or on behalf of the other party.
12.6 Notice - Any notice (other than in legal proceedings) to be delivered under these terms must be in writing and delivered by pre-paid first-class post to or left by hand delivery at the other party's registered address or place of business or sent by fax or email to that party’s main contact number.
12.7 Governing law – These terms will be governed by and interpreted according to the laws of England and Wales. The parties hereby agree that regardless of their own particular country of residence or legal jurisdiction, that all disputes and claims in relation to these terms (including non-contractual disputes or claims) will be subject to the exclusive jurisdiction of the English courts.
12.8 Changes - We reserve the right to amend, update or change our terms or other policies at any time. Your contract with us will be made in accordance with the terms in effect at the date of your booking through our Program. We will provide notice of changes made to our terms, including any major implications, or legislative changes affecting our terms, via notice on our website.